Subscription Policy

• WhaleGPT Pro Monthly — $29.99/month.
• WhaleGPT Pro Yearly — $299/year.
• Trading Bible Membership — 14-day free trial, then $19.99/month.
• Customers who subscribed before 16 June 2026 keep their original price for as long as the subscription stays active (grandfathering). Legacy Bible Membership v2 customers remain at $29.99/month; new customers sign up at $19.99/month. No forced migration to the new pricing.
• Some users have also received access to WhaleGPT Pro at a promotional discounted price of $19.99/month (e.g. via recovery offers, win-back campaigns or dedicated promotions): in these cases the promotional price also stays unchanged for as long as the subscription remains active, with no forced migration.

The Trading Bible Membership includes a 14-day free trial. You will get a reminder email before the first charge. If you cancel before the trial ends, you are not charged.

WhaleGPT Pro purchased on its own does not include a trial, unless a dedicated promotion is shown at checkout.

• The subscription auto-renews on the card used at checkout, on the same date every month or year, in USD.
• A receipt is emailed after each successful charge.
• If a payment fails we retry automatically and email you to update your payment method.

To cancel a subscription (Pro Monthly, Pro Yearly or Trading Bible Membership) you must open a support ticket. There is intentionally no in-app "Cancel" button: this guarantees human confirmation, a ticket audit trail and prevents accidental cancellations.

1. Go to support form.
2. Pick the Billing category and use "Cancel subscription" as subject.
3. Include the email used at purchase and the plan you want cancelled.
4. You will receive a cancellation confirmation within 24–48 business hours.

open a cancellation ticket

Cancellation takes effect at the end of the already-paid period: access remains active until that date and no further renewal is charged.

• First purchase: full refund within 14 days of the first payment date, in line with the EU right of withdrawal. Refund requests are made via support ticket.
• Beyond 14 days: discretionary refunds within 30 days for verified technical issues or duplicate charges, evaluated case by case.
• Access issues caused by platform bugs or malfunctions: before evaluating a refund, we reserve the right to make reasonable efforts to provide or restore the Service, including by correcting the account, manually unlocking access, sending new credentials or recovery links, and regenerating checkout or access links where needed. A refund for technical lack of access is considered only as a last-resort remedy if the verified issue is not resolved within 48–72 business hours from the user's complete report, subject to mandatory legal rights.
• One-shot "lifetime" products (Trading Bible, Advanced Playbook, Alpha Vault, Wall Street Masterclass) are not refundable after content access, except for verified technical issues.

Any price increase applies only to new subscribers. Existing customers keep their original price. Any change intended to impact existing subscriptions is communicated by email with at least 30 days' notice.

Please contact support via ticket first for any billing issue: in almost every case we resolve within 24–48h. Filing a bank chargeback without contacting us first leads to immediate access suspension and possible handling fees passed through from our payment processor.

The subscription is personal and non-transferable. One account per person. Credential sharing may lead to account suspension.

Target response: 24–48 business hours from ticket creation. Tickets are worked in chronological order, with priority given to payment and access issues.

The subscription grants access to educational content and informational tools about financial markets. It is not financial advice, personalised recommendations or trading signals. See the Terms of Service and Risk Disclosure for full detail.

All subscription, renewal, cancellation and refund requests must go through the support form. Legal entity: Viraly · British Virgin Islands · Road Town.